museums and heritage spaces as sites of emotional work

semi-believed (there has to be a better word for this). I think it's right, but needs to be more fleshed-out and complete.

low, have not looked into this deeper but i should

though they are spaces of power, museums and heritage sites could provide people a space to work through their feelings and thoughts toward heritage

heritage managers and workers need to be aware of the impact and role of people's emotions and provide the space and support for people to deal with those negative emotions stirred by heritage sites (from πŸ“–πŸ«› Laurajane Smith on Weaponized Nostalgia)